Refund Policy

  • After receiving the product, we will inspect it and notify you.
  • We will also communicate the status of your refund after the inspection as per our return policy.
  • After approval, we will initiate a refund to your credit card (or original method of payment).
  • If the payment method at the time of purchase is credit card / debit card / wallet or net banking the total order amount you paid is returned to the same mode of payment.
  • If partial product or product with tampered packaging is returned, then the refund will not be processed. All accessories and items that you received along with the product should be returned together.
  • All payments to customers in connection with Transactions will be routed through CapsRiver.
  • CapsRiver will provide the refund payments to the applicable customer. (which will be in the same payment form originally used to purchase your Product).