Returns and Exchanges
- We only accepts returns because of damaged/wrong products shipped by us and will have to be returned and shipped by you within 7 days of delivery, CapsRiver will bare the return charges.
- Shipping fees are NOT refundable.
Are there any charges for return?
- Not if it’s our fault.
- Original shipping charges is non-refundable
We do not offer direct exchanges at this time.
Refund Processing Time
Refunds will take approximately 5 business days from the date received. You will receive a confirmation email as soon as the refund is issued. Please allow 3-5 business days from when the confirmation email is sent for the refund to fully process. Refunds will be issued to the original method of payment.